Contact Our Headquarters
Regional Primary Care Network
259 Monroe Avenue, Level B
Rochester, NY 14607
To Report a Grievance or Compliance Issue
RPCN is part of the Central New York Care Collaborative (CNYCC), the lead organization of a Performing Provider System (PPS) under New York State’s Delivery System Reform Incentive Payment (DSRIP) program. DSRIP focuses on health care system transformation, where providers work to improve and coordinate community-based, primary care, behavioral health, and preventive care services.
If you have any questions, concerns, or complaints about RPCN’s DSRIP projects, please contact CNYCC’s compliance officer, Laurel Baum, at 315-703-2985, or via email at firstname.lastname@example.org. You may also report a compliance issue to CNYCC via its compliance hotline or compliance webpage.
If you prefer to file a complaint or compliance issue with RPCN’s Compliance Officer, please contact Lida Riedlinger at email@example.com, 585-362-4278, or anonymously at 585-325-2280 x7358.
Reports may be made anonymously. No one will retaliate against any person who makes a report in good faith.